Information we collect
Personal details
Parent and student personal details are collected as part of the service UK Virtual School provides.
Information included
This includes contact details, student SEN and medical information, photo and video permissions, and any information collected as part of the teaching we offer.
Contact detailsParent and student
SEN & medicalStudent information
PermissionsPhoto and video
Information visible to you
All details held about you are visible on your “My Account” page.
Website technology
Cookies
Cookies support login functionality and remember display choices when you use the UKVS website.
Temporary login-page cookie
If you visit our login page, we set a temporary cookie to determine whether your browser accepts cookies.
Cookies used after login
When you log in, we also set up several cookies to save your login information and your screen-display choices.
Third-party services
Embedded content from other websites
Articles on this site may include embedded content such as videos, images, articles and programming tasks.
How embedded content behaves
Embedded content from another website behaves in the same way as if the visitor had visited that other website directly.
Data that other websites may collect
These websites may collect data about you, use cookies, embed additional third-party tracking and monitor your interaction with their embedded content.
This may include tracking your interaction when you have an account with that website and are logged in to it.
Website improvement
Analytics
User activity and cookies may be used for website analytics and to help improve the running of the website.
How analytics are used
Website activity may be reviewed to understand usage and support improvements to how the website operates.
Activity and cookie information may contribute to analytics.The purpose is to help improve the running of the UKVS website.
Use, sharing & choices
Your data
This section explains when information may be shared, how profile and order records are managed, and what account holders may request.
Analytics and targeted advertising
Analytics data may be shared with third parties such as search engines. Where users allow targeted advertising in their browser preferences, personal data—including location and usage—may be shared for advertising purposes.
Partner organisations and required disclosures
We may share information with partner organisations with which we are directly working to offer a specific service.
We will not sell or share your details with third parties unless we are legally obliged to share data due to a criminal investigation or safeguarding concerns.
Registered-user profiles
For users who register on the website, we store the personal information they provide in their user profile.
- Users can see, edit or delete their personal information at any time.
- Users cannot change their username.
- Website administrators can also see and edit that information.
Order-record retention
All orders are held live or archived for seven years for accounting purposes.
Exporting or erasing your data
If you have an account on this site, you can request an exported file of the personal data we hold about you, including data you have provided to us.
You can also request that we erase personal data we hold about you. This does not include data we are obliged to retain for administrative, legal or security purposes.
Protection & continuity
Additional information
UK Virtual School uses backup, continuity and data-protection procedures to support the services provided through the website.
Backups and continuity
All data on the site is regularly backed up, and continuity procedures are in place to ensure minimum disruption to service should a website error occur.
Data-controller registration and staff procedures
UK Virtual School is registered as a data controller with the ICO. We have data-protection procedures in place that all staff are expected to follow, including clear procedures for reporting any breach of data protection.
Regular backupsWebsite data
Continuity plansMinimum disruption
Staff proceduresBreach reporting
Duty of care
Safeguarding disclosures
UK Virtual School has a duty of care when information indicates that a child may be at risk of physical or mental harm.
Recording and passing on concerns
In line with UK safeguarding law, where a child discloses anything to us that indicates they may be at risk of physical or mental harm, we have a duty of care to record and pass on those concerns.
Disclosure to relevant authorities
In these circumstances, personal details linked to that account may be disclosed to relevant authorities.


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