Safeguarding & Quality Assurance

The safety of our students is of the utmost importance. The ways UKVS ensures the zoom classes are safe and secure are described below. We also have systems in place to ensure quality remains consistent

1. Zoom links

• We change our zoom links every month

• We ensure our classes are password secured and have waiting room enabled

2. Recording classes

• We record all classes, including interactive classes

• This enables us to check footage if there are any raised concerns

3. Monitoring by Parents

• As with any activity involved with online devices, we expect children to be monitored by their parents

Terms

• By enrolling onto our courses, you agree by these terms and conditions and the expectations.

Interactive Classes

By nature, our interactive classes work best when there is a level of interaction through audio, video and chat, but in order to run smoothly, there are certain expectations we have. 

1. Audio & Camera

• Audio and camera devices to be connected and working ahead of your first class

• Cameras are to be switched on during class (if there is any reason for cameras to be switched off, please let us know in advance of classes)

• Failure to switch on cameras during interactive classes, will result in the removal of students from the class and students will be expected to catch-up via playback

• Students must mute themselves when requested by teachers

2.  In Class

• Arrive on time to class. Students arriving after 5min of the start time, will not be admitted into the class

• Students must be appropriately dressed

• Only first names should appear on screens

• If using phone devices, turn on “do not disturb” to avoid notifications.

• Failure to be present in class (ie on camera) will result in the removal of students from the class and students will be expected to catch-up via playback

3. Behaviour

• We want to create a positive learning experience for students.

• Consistent disruptive behaviour will result in time-out in the waiting room

• We are an inclusive environment, and welcome SEN students.

• Students are expected to understand that teachers are aware of the difference between disruptive behaviour that warrants a few minutes break in the waiting room, compared to a child who is struggling with change, anxiety and overwhelm.

• Please understand everyone’s journey is different and we are here to support each other

4. Teacher / Parent Communication Portal

At UKVS we believe teachers should focus on what they do best – teaching. We understand parents want to be able to receive feedback directly from teachers and as a result we have introduced a communication portal in your accounts. Please note, this portal is only for teachers to give feedback to parents (and for parents to respond). All admin, tech, sales communication should be directed centrally via FB messenger or email. To access the portal, please click on the “My Messages” menu option once you are logged in. Please exercise appropriate use of this system so our teaching staff are not overburdened with admin task of responding to messages.